| Sr.No. | Received From | Pending Last Month | Received | Total Pending# | Pending > 3 Months | Avg. Resolution Time (Days) |
|---|---|---|---|---|---|---|
Avg. Resolution Time = Total days to resolve all complaints ÷ Total resolved complaints.
| Sr.No. | Month | Carried Forward | Received | Resolved* | Pending# |
|---|---|---|---|---|---|
* Includes previous months resolved complaints
| Sr.No. | Year | Carried Forward | Received | Resolved* | Pending# |
|---|---|---|---|---|---|
* Includes previous years resolved complaints
